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#How to change skype password if you are still logged in manual#
#How to change skype password if you are still logged in verification#
#How to change skype password if you are still logged in code#

The information is submitted to Microsoft, and something happens. The goal here is to provide enough information to prove you are who you say you are: the rightful account holder.Īnd again, it’s important to provide as much information as possible.

Billing information, including a credit card, if you have any associated with the account.

The email addresses of any contacts to which you’ve recently sent email.

The names of any folders you’ve created in your account.

The subject lines of any emails you may have sent recently.

Other passwords you may have used on this account in the past.

The answer to your security question(s), if you had one or more set up.

This page asks you to provide as much information as you can about the account, including: Microsoft account recovery information request.(Click for larger image.) You’ll then be presented with a page requesting an assortment of information.

#How to change skype password if you are still logged in code#

You may be sent a code to the second email account, which you’ll enter to verify you have access to it. This second email address can be any account to which you currently have access.Ĭlick Next. You once again provide the email address of the account to which you are attempting to gain access, as well as another email address at which you can be contacted.

#How to change skype password if you are still logged in manual#

Microsoft account recovery: beginning manual account recovery. The recovery process now switches to a possibly manual account-verification process. The “Send code” button will change to Verify online click that.

#How to change skype password if you are still logged in verification#

Microsoft account recovery: additional verification required.Īssuming you no longer or don’t currently have access to the listed alternate email address(es) or phone numbers, select “I don’t have these any more”. When this happens, an additional dialog appears. Additional verification, even with a passwordĪs I mentioned, particularly when travelling, Microsoft may require additional verification even after you provide the correct password when signing in. Microsoft account recovery code options.Īssuming you don’t have one, click on No.Ĭontinue below at Recover your account. You may then be given the opportunity to enter a previously established recovery code. In my case, I have two email addresses, as well as a telephone number with text and voice message options.Īssuming you didn’t set up recovery information, or lost access to those you previously configured, click on I don’t have any of these. This is recovery information that you previously set up in your account configuration. Microsoft account recovery asking where to send the security code. Microsoft account password dialog.Ĭlick on Forgot password? for a list of ways to get a security code to prove your identity. Not only do things change, but exactly which will be available may depend on your account settings, and perhaps even where you’re located.Īfter entering your email address at the sign-in screen, you’re prompted for your password. Note that not all recovery mechanisms may be available in for all accounts. Thus, when the login process attempts to send a verification code to one of those accounts or numbers, it can’t be fetched.Īt that point, the only approach I’m aware of is to begin the account recovery process. On top of that, they do not (perhaps temporarily, while traveling) have access to any of the accounts or phone numbers they set up as alternates on their Microsoft account (any account, including Hotmail). Either through an account hack, simply being wrong about being right, or being faced with that additional security step from Microsoft, they’re blocked from logging in. I’ll review the steps I believe you need to take, and explain why this is happening.Īlmost everyone who comes to me with this or a similar problem is convinced that they know their password, and that they’re typing everything in correctly, yet they still cannot log in. While many feel that the approach is somewhat ham-handed on Microsoft’s part, the reality is they’re fighting an incredibly difficult problem: account theft. It’s also a way to end up unable to access your email while traveling. Not doing so is by far the fastest way to lose access to your account - forever - should something go wrong. It is critical that you keep your recovery information up to date. Usually, that’s a code sent to your phone or alternate email address. If there’s something “different” about your attempt to sign in - and being in a different country qualifies - Microsoft now often requires that even if you know your password, you must provide additional security confirmation. I get so many variations of this question.